Continue to content
Digital services Organisation Decision making
Search
Service

Emergency reception centre service

The emergency reception centre provides support to children and adults that have suffered or are under threat of domestic violence.

The emergency reception centre offers conversational support and advice also by phone regarding matters related to domestic violence. You can call the centre anonymously. The services offered by the emergency reception centre are free of charge.

Professionals can also contact and consult the emergency reception centre’s employees about issues related to domestic violence.

Do the following

You can go to the emergency reception centre at any time of the day either on your own initiative or by referral.

Contact information

Select your municipality from the drop-down menu to see the appropriate contact details.

Background and legislation

You can go to a shelter at any time of the day if you are experiencing violence or the threat of violence at home. Women, men and non-binary persons are welcome at the shelter alone or with their children. The shelter is open to anyone in need of help, not only those with children. You can stay at the shelter for the time required by your crisis, usually from a few days to a few months.

In addition to mental support and counselling, the shelter provides assistance in organising practical matters, such as housing or a restraining order. Help is also available for perpetrators of violence.

The shelters are maintained by the member associations of the Federation of Mother and Child Homes and Shelters as well as wellbeing services counties. The activities are coordinated and funded by the National Institute for Health and Welfare (THL).

Share: 
Share on Whatsapp Print