Accident and emergency department

Telephone services

112 - Emergency number in Finland

There is only one emergency number in Finland. Only call the emergency number 112 in real emergencies when you need urgent assistance from the authorities (police, paramedics, firefighters, social services). Calling the emergency number is free of charge.

You can call the emergency number from any mobile phone or landline without an area code. You can also call the emergency number from a mobile phone that is locked or does not have a SIM card.

If you cannot listen or speak on the phone, you can send an emergency SMS message. To use the emergency SMS service, you need to register in advance at https://112.fi/hatatekstiviesti.

If you are using a satellite phone, call +3589 2355 0545 to reach the emergency services. This number is not free of charge, and calls to it are not given the same priority as emergency calls through the telephone network.

Call the emergency number 112 when

you have an emergency or you need urgent assistance from the authorities
you know or suspect that somebody’s life, health or property or the environment is under threat or in danger.

How to report an emergency

Is your emergency urgent?
Call 112.
Answer any questions and follow the instructions you are given.

If the emergency number is busy, wait and do not hang up the call. Emergency calls are answered in the order in which they are received.

112

112 - Emergency number in Finland

Service hours

Open 24/7.

Telephone services

Medical Helpline 116117

The Medical helpline 116117 provides guidance and advice in urgent health problems that are not emergencies. To contact the medical helpline, call 116117. Contact the Medical helpline before seeking emergency care. You can also ask for care instructions for sudden health problems. The medical helpline is available 24/7. On weekdays, you should first contact your own health station. In emergencies, always call the emergency number 112.

The Medical helpline 116117 service is provided to residents by their own regional wellbeing services county, the City of Helsinki and HUS. The text service for those with hearing and speech impairments is available at 116117.fi.

116 117

Medical Helpline 116117

Service hours

Open 24/7.

Service location

Multi-function emergency services, Mikkeli Central Hospital

The multi-function emergency services of Mikkeli Central Hospital are available 24/7 in cases of sudden illness and crises.

The multi-function emergency services deal with emergencies related to illnesses and injuries, mental health and substance abuse, social welfare and crisis emergencies and child welfare emergencies.

You can arrive at the emergency clinic by ambulance, by doctor's referral or by calling the Emergency Helpline at 116117.

Address

Porrassalmenkatu 35 - 37
50100 Mikkeli

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Medical helpline
116 117

Specialised care emergency services patient enquiries.
+358 15 351 2300

Multi-function emergency services, Mikkeli Central Hospital

Service hours

Open 24/7.

Service location

Savonlinna emergency services

At the Savonlinna emergency clinic patients are treated in order of need and urgency.

The emergency clinic uses a so-called fast track reception system called Fast Track, which is based on approximate appointment times. This means that patients are given the time they should arrive at the clinic, not the time they will see a doctor.

Please call the Emergency Helpline first at 116 117. During the phone call, your need for treatment will first be assessed by a nurse. The nurse will then give you instructions based on the assessment. The nurse will either:

give you an approximate appointment time
tell you go directly to the emergency clinic
provide you with home-care instructions
or advise you to contact another treatment unit

There is also an independent nurse’s consultation service operating at the emergency clinic. The service is operated by nurses that are entitled to prescribe medication.

Operative and conservative emergency services are also offered round the clock at the specialised medical care emergency clinic.

Address

Keskussairaalantie 6
57120 Savonlinna

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Address

Keskussairaalantie 6
57120 Savonlinna

More information: The emergency clinic is located in the lower building facing the shore.

Show on map

Medical helpline (24/7)
116 117

Specialised care emergency services patient enquiries.
+358 15 527 7100

Savonlinna emergency services

Service hours

Open 24/7.

116117.fi

Accident and emergency department

116117.fi

Do the following

Contact information

112 - Emergency number in Finland

Call the emergency number 112 when

How to report an emergency

Service hours

Medical Helpline 116117

Service hours

Multi-function emergency services, Mikkeli Central Hospital

Address

Service hours

Savonlinna emergency services

Address

Address

Service hours

Background and legislation

116117.fi

Accident and emergency department

116117.fi

Do the following

Contact information

112 - Emergency number in Finland

Call the emergency number 112 when

How to report an emergency

Service hours

Medical Helpline 116117

Service hours

Multi-function emergency services, Mikkeli Central Hospital

Address

Service hours

Savonlinna emergency services

Address

Address

Service hours

Background and legislation

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