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Rescue and security services

Rescue and security services are operated by the South Savo Wellbeing Services County. Our goal is to improve people's safety and reduce the amount of accidents.

We are responsible for accident prevention, rescue operations, contingency planning and civil protection.

In addition, we are also responsible for security services, such as risk management, within the wellbeing services county.

The safety and well-being of the residents, visitors, companies and other operators in the area is highly important to us. We carry out our work in accordance with our values: humanness, professionalism and reliability.

Rescue services

Rescue services are responsible for implementing urgent measures in the event of accidents or threats thereof. Our goal is to save and protect people, the environment and property, and to prevent further damage.

Rescue services include:

  • reception of emergency alerts
  • rescuing and protecting victims, the environment, and property from of accidents and incidents
  • extinguishing fires and limiting further damage
  • accident prevention and
  • warning the population.

    Accident prevention

    The goal of accident prevention is to reduce the number of accidents. In practice, this means taking measures to prevent accidents and improving people's skills so that they know what to do to reduce the damage caused by an accident.

Our accident prevention operations include:

  • providing guidance and advice to people, companies and communities
  • implementing versatile safety communication
  • carrying out safety training
  • performing fire inspections and fire investigation
  • monitoring compliance with the provisions of the Rescue Act and the obligations of the Chemical Safety Act
  • cooperating with other authorities, communities and organisations.

Supporting municipalities and other authorities in contingency planning and preparing for civil protection. Contingency planning aims to ensure that society's most important tasks are being handled as thoroughly as possible in security situations.

Security services

Security services are implemented in the South Savo Wellbeing Services County both within the information network and in physical locations. The goal of security services is to identify, prevent, react and counter safety risks to the organisation, personnel, customers and residents of the wellbeing services county, as well as to support recovery in the event of accidents, disruptions, and in exceptional circumstances.

Rescue services in the South Savo

Please see more information about the rescue and security services of South Savo at (Finnish):

Pelastustoimi.fi/etela-savo

Information about the service

In the event of an accident or incident, please call 112.

What to do in an emergency:

  • Rescue.
  • Prevent further accidents.
  • Call 112.
  • Provide guidance.

Accident prevention is everyone's responsibility.

  • Identify any risk factors and plan in advance how you would act in an emergency.
  • Maintain your first aid skills.
  • Observe your operating environment and take into consideration any danger spots in its close proximity. Fix any security flaws immediately.
  • Keep your personal know-how, fire and carbon monoxide detectors, fire extinguishing equipment, insurance and home supplies in order.
  • Download the 112 application, through which you can both call for help and receive emergency warnings. When calling the emergency number, the emergency centre will be able to locate the caller and reach the correct location more easily. The application also contains important safety information.
  • Please find additional instructions on the emergency services website at https://pelastustoimi.fi/en/home-everyday-life/accident-prevention.

Telephone services

112 - Emergency number in Finland

There is only one emergency number in Finland. Only call the emergency number 112 in real emergencies when you need urgent assistance from the authorities (police, paramedics, firefighters, social services). Calling the emergency number is free of charge (https://112.fi/en/erc-number).

You can call the emergency number from any mobile phone or landline without an area code. You can also call the emergency number from a mobile phone that is locked or does not have a SIM card.

If you cannot listen or speak on the phone, you can send an emergency SMS message. To use the emergency SMS service, you need to register in advance at https://112.fi/hatatekstiviesti.

If you are using a satellite phone, call +3589 2355 0545 to reach the emergency services. This number is not free of charge, and calls to it are not given the same priority as emergency calls through the telephone network.

Call the emergency number 112 when

  • you have an emergency or you need urgent assistance from the authorities
  • you know or suspect that somebody’s life, health or property or the environment is under threat or in danger.

How to report an emergency

  • Is your emergency urgent?
  • Call 112.
  • Answer any questions and follow the instructions you are given.

If the emergency number is busy, wait and do not hang up the call. Emergency calls are answered in the order in which they are received.

Call: 112

Service hours

Open 24/7

On-call firefighter at the South Savo fire department

An on-call firefighter can be contacted at the Mikkeli fire department 24/7 every day of the year. If you need help in an urgent emergency, please do not call the on-call firefighter, but call 112.

Call: +358 20 133 4408

Service hours

Open 24/7

Links

The website of the Rescue and security services of South Savo

Please see more information about the Rescue and security services of South Savo

The website of the Rescue and security services of South Savo

Rescue services in the South Savo

Please see more information about the rescue and security services of South Savo at (Finnish):

Pelastustoimi.fi/etela-savo