Doctor’s and nurse’s appointment services

Healthcare consultancy, Hirvensalmi region

Telephone customer service for appointments in the Hirvensalmi area, Healthcare consultancy, assessment of the need for treatment and appointment booking

Service hours

Mon–Fri 08:00–15:00

Healthcare consultancy, Juva region

Healthcare consultancy telephone service of the Juva region

Service hours

Mon–Fri 08:00–15:00

Healthcare consultancy, Kangasniemi region

Telephone customer service for appointments in the Kangasniemi area. Healthcare consultancy, assessment of the need for treatment and appointment booking.

Service hours

Mon–Fri 08:00–15:00

Healthcare consultancy, Mikkeli region

Telephone customer service for appointments in the Mikkeli area (Anttola, Haukivuori, Mikkeli, Ristiina), Healthcare consultancy, assessment of the need for treatment and appointment booking

Service hours

Mon–Fri 08:00–15:00

Healthcare consultancy, Mäntyharju region

Telephone customer service for appointments in the Mäntyharju area, Healthcare consultancy, assessment of the need for treatment and appointment booking.

Service hours

Mon–Fri 08:00–15:00

Healthcare consultancy, Pertunmaa region

Telephone customer service for appointments in the Pertunmaa area, Healthcare consultancy, assessment of the need for treatment and appointment booking.

Service hours

Mon–Fri 08:00–15:00

Healthcare consultancy, Pieksämäki region

Telephone customer service for appointments in the Pieksämäki area, Healthcare consultancy, assessment of the need for treatment and appointment booking.

Service hours

Mon–Fri 08:00–15:00

Healthcare consultancy, Puumala region

Telephone customer service for appointments in the Puumala area, Healthcare consultancy, assessment of the need for treatment and appointment booking.

Service hours

Mon–Fri 08:00–15:00

Healthcare consultancy, Savonlinna region

Telephone customer service for appointments in the Savonlinna area (Savonlinna, Kerimäki, Punkaharju, Enonkoski, Rantasalmi).

Healthcare consultancy, assessment of the need for treatment and appointment booking.

Service hours

Mon–Fri 08:00–15:00

Digital Services - Chat

You can access our services remotely, wherever you are.
Access to remote service reception, where you can get help for your concerns.

You can act on behalf of your child or another person. Acting on behalf of family members and other persons over the age of 12 requires an authorization.

Omaolo

Omaolo.fi is an electronic service channel for social welfare and health care whose purpose is to assess a resident’s need for care and the urgency of the matter in the following situations:

• assessment of an individual health problem or several symptoms
• assessment of health and well-being
• assessment of an illness or its risks

and guiding the resident to receive treatment in services promoting health and well-being within Omaolo and in social and health services external to Omaolo.

The contents of the Omaolo service are based on medical information and research, validated questions and, with regard to social welfare, criteria laid down in legislation on the right to social services. The personalised instructions in symptom assessments are based on the Decision Support engine with its accessories, produced by Duodecim Publishing Company Ltd. The service analyses the user's answers and uses the available information to make the feedback as personal as possible. Combined with electronic appointment booking, the user can be offered digital service chains. The aim is to guide the user to an appropriate service as easily as possible.

Omaolo is intended for residents over the age of 15. Some of the health and well-being assessments are intended for those under the age of 15. Omaolo is used by health care and social welfare professionals when they take part in the treatment of a resident who uses Omaolo, and to promote health and well-being. Omaolo is not intended for use in life-threatening situations.