Continue to content

Medical social work

Medical social work aims to help and support patients and their families in major life changes produced by an illness or disability. Illness and disability can affect many different areas of a person’s life, such as the ability to work and function, livelihood and finances, social relationships and otherwise. Medical social work is implemented as part of integrative care. Medical social workers and social advisers work as part of a multiprofessional health care team.

Medical social work services carry out an individualised assessment of the client’s social situation with an emphasis on a wide-ranging evaluation, which is used as a basis for determining the best benefits and support options for each patient and their family.

Medical social work offers individual guidance and advice on health-based benefits and forms of financial support, support for coping in everyday life, and services promoting inclusion. In addition, the services also provide advice on a variety of available forms of support when a patient's ability to work or to function has been weakened. In certain situations, a patient may need help with matters related to housing, for example, or with organising support in otherwise difficult life situations. We also provide advice on applying for, initiating and coordinating benefits, services and other forms of support.

Medical social work provides support following a psychosocial approach. Speaking to a medical social worker or counsellor can help patients and their families find structure in a new life situation, as well as information about the available social support in their personal situation. Speaking about their situation can also help patients survive and cope.

In addition to the individual work done with patients, medical social work often includes cooperation with the patient's families, authorities and other entities that provide support. Medical social workers and counsellors can also help in the planning of a patient's integration and rehabilitation as members of a multiprofessional health care team. Medical social work is applied differently depending on the task of the care unit and the patient's age group.

Information about the service

Contact us by phone or speak to a medical social worker

Telephone services

Healthcare social work, Mikkeli 1

Healthcare social work telephone customer service, Mikkeli

Competences:

  • Diabetes centre
  • Dialysis unit and kidney diseases appointment service
  • Haematology appointment service
  • Infectious diseases appointment service
  • Pulmonary diseases appointment service
  • Internal medicine team department 2
  • Pulmonary diseases team department 4
  • Haematology team department 5
  • Ophthalmology appointment service, adults
  • Internal medicine appointment service
  • Intensive care and monitoring department
  • Gastrointestinal diseases

Call: +358 44 351 2491

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Mikkeli 10

Healthcare social work telephone customer service, Mikkeli

Competences:

  • Intensive rehabilitation department for neurology and orthopaedic patients
  • Neurology and cardiology team department 4.
  • General hospital psychiatric appointment service

Call: +358 40 359 6614

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Mikkeli 2

Healthcare social work telephone customer service, Mikkeli

Competences:

  • Palliative care centre
  • Obstetrics appointment service
  • Mikkeli presential rehabilitation department

Call: +358 40 656 7623

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Mikkeli 3

Healthcare social work telephone customer service, Mikkeli

Competences:

  • HALSO appointment service
  • Social paediatrics appointment service (HALSO clients)

Call: +358 40 359 9491

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Mikkeli 4

Healthcare social work telephone customer service, Mikkeli

Competences:

  • Surgery, Department 1
  • Orthopaedics
  • Department 5
  • Surgery department and day surgery
  • Otorhinoloaryngology appointment service, adults
  • Oral and maxillofacial diseases appointment service
  • Surgical appointment service
  • Dermatology appointment service
  • Neurology appointment service
  • Oncology appointment service
  • Treatment centre: according to division of responsibilities

Call: +358 40 656 7786

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Mikkeli 5

Healthcare social work telephone customer service, Mikkeli

Competences:

  • Mikkeli general medicine appointment service

Call: +358 40 656 7371

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Mikkeli 6

Healthcare social work telephone customer service, Mikkeli

Competences:
Mental health and substance abuse services appointment service (AVO)

  • Specialised care
  • Primary healthcare

Call: +358 40 656 7369

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Mikkeli 7

Healthcare social work telephone customer service, Mikkeli

Competences:

  • Social paediatrics appointment service

Call: +358 40 656 7379

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Mikkeli 8

Healthcare social work telephone customer service, Mikkeli

Competences:

Primary healthcare:

  • Mikkeli child health clinic

Specialised care:

  • Paediatric appointment service
  • Paediatric neurology appointment service
  • Ophthalmology appointment service, children
  • Otorhinoloaryngology appointment service, children
  • Paediatric endocrinology appointment service
  • Maternity unit
  • Paediatric and neonatal department
  • General medicine department 2

Call: +358 44 351 2347

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Mikkeli 9

Healthcare social work telephone customer service, Mikkeli

Competences:

  • Department 7 psychiatry
  • Department 8 psychiatry
  • Department 9 psychiatry
  • Mental health appointment service (psychosis working group, elderly psychiatry working group)
  • Physiatry appointment service
  • Pain working group

Call: +358 40 359 7668

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Savonlinna 1

Healthcare social work telephone customer service, Savonlinna

Competences:

  • Geriatric acute department (4th floor of main health station)
  • Palliative department and appointment service/ palliative centre (2nd floor of central hospital)
  • Departments 4 A and 5 A, internal medicine appointment service
  • Dialysis

Call: +358 44 417 3213

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Savonlinna 2

Healthcare social work telephone customer service, Savonlinna

Competences:

  • Geriatric rehabilitation department (3rd floor of main health station)

Call: +358 44 417 2823

Service hours

Mon–Fri 08:00–16:00

Healthcare social work, Savonlinna 3

Healthcare social work telephone customer service, Savonlinna

Competences:

  • Department 2A
  • Department 3A
  • Dermatology appointment service
  • Pulmonary diseases appointment service
  • Neurology appointment service
  • Surgical appointment service
  • Otorhinoloaryngology appointment service
  • Oncology appointment service and medical treatment unit
  • Emergency and monitoring department
  • Oral and dental appointment service
  • Obstetrics appointment service and maternity ward
  • Paediatric appointment service and day clinic
  • Mental health and addiction department

Call: +358 40 482 9056

Service hours

Mon–Fri 08:00–16:00

Service locations