Customer guidance for families with children Perheneuvo
Customer guidance for families with children offers guidance and advice on services aimed at families with children.
You can contact customer guidance for families with children, i.e. Perheneuvo, if you have any worries related to your child, a young person, or your family, or you don't know who to contact and you feel that your family needs support. We can discuss together the best ways to help you and your family.
Perheneuvo offers advice and guidance and, if necessary, organises different services based on your family's needs. Perheneuvo provides support to families with children in various life situations.
Please contact us if you have any questions related to family life, you need support in smaller everyday challenges, or you would like to receive information about, for example, events and activities offered by the family centre network of the Eloisa area!
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Information about the service
Call or use the Perheneuvo chat on weekdays between 9 a.m. and 2 p.m. At other times, you can fill out Perheneuvo's electronic contact request form and we will contact you.
Children, young people and parents can call Perheneuvo. Perheneuvo serves families with children who have at least one child under the age of 18. Perheneuvo is a free and voluntary service.
Professionals are also welcome to contact Perheneuvo with any questions about social services for families with children.
Telephone services
Client assistance for families with children
Family counselling telephone customer service for family with children.
Family counselling services are aimed at families with children living in the South Savo area.
Call: +358 15 411 4120
Service hours
Mon–Fri 09:00–14:00
Online services
Digital Services - Chat
You can access our services remotely, wherever you are.
Access to remote service reception, where you can get help for your concerns.
You can act on behalf of your child or another person. Acting on behalf of family members and other persons over the age of 12 requires an authorization.
Digital Services - Chat