Mediation account service
The purpose of the mediation account service is to help clients with their financial matters in accordance with a mediation account agreement.
The purpose of the mediation account service is to help clients with their financial matters in accordance with a mediation account agreement.
A client’s financial affairs may be handled entirely or partly by a social worker. The client’s daily expenses and financial matters are taken care of through the mediation account in accordance with a mediation account plan and agreement, which is drawn up together with the client.
The use of the mediation account service is generally voluntary for the client and agreements are temporary. If there is a risk that a client’s income will not cover their essential needs, the service may apply for benefits from Kela directly without the client’s consent.
When creating a mediation account agreement, it is important to evaluate and make a plan regarding the kind of services that would promote the client’s financial management skills in such a way that they would no longer need the mediation account service in the future. It is important to take into account each client’s unique situation when making the mediation account agreement.
Do the following
Contact social services.
For whom / what terms
This service is aimed at persons who need strong financial guidance and who are unable to take care of their financial matters themselves, but who are not entitled to guardianship services.
Contact information
Select a municipality first. Then choose your preferred contact method.
Select your municipality from the drop-down menu to see the appropriate contact details.
OmaEloisa – Digital service platform
OmaEloisa is a digital service platform that provides access to Eloisa’s services regardless of your location.
You can use OmaEloisa either through a web browser on your computer or by downloading the OmaEloisa mobile app to your phone or tablet. We recommend using the mobile app.
With OmaEloisa, you can:
- Use the chat service to talk with a professional in real time.
- Send contact requests.
- Attend video appointments with Eloisa professionals.
- Book health service appointments electronically.
- Fill out health-related questionnaires and forms.
- Use guided digital service paths.
- View your personal health information, such as appointments and visit records.
Mediation accounts, social services centre, Mikkeli
Mediation accounts, social services centre, Mikkeli.
Clients can call their mediation accounts worker during the telephone service hours.
Calling hours
Mon–Fri 11:00–12:00
Social services centre telephone
The Telephone Advisory Service for Working-Age Adults provides support, advice and guidance for financial difficulties and other everyday life situations. You can contact the service if you need information about social services for working-age adults or support for your situation.
We will assess your situation and, if necessary, direct you to the services best suited to your needs.
Phone number+358 40 359 7770
Standard network rate/mobile rate apply
Calling hours
Mon–Fri 09:00–12:00
