Supplementary and preventive income support
The purpose of income support is to secure people's livelihood, promote independent initiative and provide support in special and exceptional situations.
Apply first for basic income support from Kela.
You may submit an application for supplementary or preventive income support to social services before Kela has made their decision. Generally, social services will only process your application once Kela has made their decision on your basic income support application.
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Information about the service
Apply for supplementary or preventive income support electronically if you have online banking credentials. The form can be accessed under electronic transactions and your municipality. Alternatively, you can submit a written application to social services, where you state which benefits you are applying for. Submit bank statements of all your family members’ accounts (domestic and foreign) for the last 2 months as well as supporting documents that you might consider useful for processing your case.
A person can apply for supplementary or preventive social assistance from their region’s social welfare services after they have received a decision on basic social assistance from Kela. The application can be submitted to Kela while applying for basic social assistance. The decision on social assistance will be issued within seven working days at the latest. If the situation is urgent, the decision can be issued on the following working day after the submission of the application.
The purpose of the assistance is to secure the person’s livelihood and promote their ability to cope independently. Assistance can also be granted for special or exceptional situations, such as for the costs arising from the birth of a child or burial of a loved one.
Preventive assistance is available for reasons that can be considered necessary for improving a person’s situation in life. For example, assistance can be granted to alleviate the difficulties caused by over-indebtedness or a sudden deterioration in the person’s financial situation.
Telephone services
Adult social work customer service, Pieksämäki region
Adult social work telephone customer service in the Pieksämäki region
Call: +358 44 799 5460
Service hours
Mon–Fri 09:00–12:00
Social services centre, Mikkeli region
Social services centre telephone customer service
(Hirvensalmi, Juva, Kangasniemi, Mikkeli, Mäntyharju, Pertunmaa, Puumala)
Call: +358 40 359 7770
Service hours
Mon–Fri 09:00–13:00
Social services office, Rantasalmi
Social services office telephone customer service in Rantasalmi
Social Advisor
Call: +358 44 417 2055Social worker
Call: +358 44 417 2054Social services office, Sulkava
Social services office telephone customer service in Sulkava
Social Advisor
Call: +358 44 417 2055Social Advisor
Call: +358 44 417 2054Social welfare agency counselling services, Savonlinna and Enonkoski
Social welfare agency telephone customer service and counselling, Savonlinna and Enonkoski
Call: +358 44 417 4121
Online services
Digital Services - Chat
You can access our services remotely, wherever you are.
Access to remote service reception, where you can get help for your concerns.
You can act on behalf of your child or another person. Acting on behalf of family members and other persons over the age of 12 requires an authorization.
Digital Services - ChatService locations
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Enonkoski social services office
Enonkoskentie 3 T, 58175 Enonkoski
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Savonlinna social welfare agency
Olavinkatu 27, 57130 Savonlinna
Social welfare agency located in the E part
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Social services centre, Mikkeli
Mikonkatu 3, 50100 Mikkeli
Route here