Doctor’s and nurse’s appointment services 

OmaEloisa – Digital service platform

OmaEloisa is a digital service platform that provides access to Eloisa’s services regardless of your location.
You can use OmaEloisa either through a web browser on your computer or by downloading the OmaEloisa mobile app to your phone or tablet. We recommend using the mobile app.

With OmaEloisa, you can:

• Use the chat service to talk with a professional in real time.
• Send contact requests.
• Attend video appointments with Eloisa professionals.
• Book health service appointments electronically.
• Fill out health-related questionnaires and forms.
• Use guided digital service paths.
• View your personal health information, such as appointments and visit records.

Omaolo

Omaolo.fi is an electronic service channel for social welfare and health care whose purpose is to assess a resident’s need for care and the urgency of the matter in the following situations:

• assessment of an individual health problem or several symptoms
• assessment of health and well-being
• assessment of an illness or its risks

and guiding the resident to receive treatment in services promoting health and well-being within Omaolo and in social and health services external to Omaolo.

The contents of the Omaolo service are based on medical information and research, validated questions and, with regard to social welfare, criteria laid down in legislation on the right to social services. The personalised instructions in symptom assessments are based on the Decision Support engine with its accessories, produced by Duodecim Publishing Company Ltd. The service analyses the user’s answers and uses the available information to make the feedback as personal as possible. Combined with electronic appointment booking, the user can be offered digital service chains. The aim is to guide the user to an appropriate service as easily as possible.

Omaolo is intended for residents over the age of 15. Some of the health and well-being assessments are intended for those under the age of 15. Omaolo is used by health care and social welfare professionals when they take part in the treatment of a resident who uses Omaolo, and to promote health and well-being. Omaolo is not intended for use in life-threatening situations.

Healthcare consultancy, Mikkeli region

Telephone customer service for appointments in the Mikkeli area (Anttola, Haukivuori, Mikkeli, Ristiina), Healthcare consultancy, assessment of the need for treatment and appointment booking

Healthcare consultancy, Pieksämäki region

Telephone customer service for appointments in the Pieksämäki area, Healthcare consultancy, assessment of the need for treatment and appointment booking.

Healthcare consultancy, Savonlinna region

Telephone customer service for appointments in the Savonlinna area (Savonlinna, Kerimäki, Punkaharju, Enonkoski, Savonranta and Rantasalmi).

Healthcare consultancy, assessment of the need for treatment and appointment booking.

Anttola social and health station

The Anttola social and health station offers primary health and social care services with several different professionals and according to the client’s needs. The Anttola social and health station is located in the same place as the Anttola service centre

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Enonkoski social and health station

Health stations provide treatment for less serious, non-urgent ailments and long-term illnesses.
Clients’ need for care is assessed on the phone and they are provided with home care instructions, and, if necessary, referred to a professional.

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Haukivuori social and health station

The Haukivuori social and health station offers municipal primary health and social care services. Doctors’ and nurses’ appointment services deal with the monitoring of long-term illnesses and offer support with the self-management of health, as well as short-term health problems and preventive care. Clients’ health problems are managed according to individual needs and with the help of a variety of professionals. Physiotherapy services and mental health services are also offered at the health station. The nurses at the health station provide vaccinations to adults, etc.

The social and health station also houses a child health clinic and a laboratory.

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Hirvensalmi social and health station

The Hirvensalmi social and health station offers municipal primary health and social care services. Doctors’ and nurses’ appointment services deal with the monitoring of long-term illnesses and offer support with the self-management of health, as well as short-term health problems and preventive care. Clients’ health problems are solved according to individual needs and with the help of a broad variety of professionals. Physiotherapy services and mental health services are also offered at the health station. The nurses at the health station provide vaccinations to adults.

The social and health station also houses a dental clinic, a child health clinic, and a laboratory.

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Juva social and health station

The Juva social and health station offers municipal primary health and social care services.
Doctors’ and nurses’ appointment services deal with the monitoring of long-term illnesses and offer support with the self-management of health, as well as short-term health problems and preventive care. Clients’ health problems are solved according to individual needs and with the help of a broad variety of professionals. Physiotherapy services and mental health services are also offered at the health station. The nurses at the health station provide vaccinations to adults.

The social and health station also includes a dental clinic, a child health clinic, and a laboratory.

The social and health station houses the Juva presential rehabilitation department

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Kangasniemi social and health station

At the Kangasniemi Social and Health Centre, there are general practitioner and nurse reception services, substance abuse and mental health reception services, memory nurse reception, and diabetes reception.

Islab’s laboratory services are available at the Kangasniemi Social and Health Centre.

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Kivitasku service centre, Pieksämäki

Activities and services at Kivitasku service centre:

• Home treatment
• Round-the-clock living of the elderly
• Short-term treatment
• Nurse’s appointment service
• Laboratory services
• Doctor’s services

The Kivitasku residential home offers its clients a safe, calm and homely environment aimed at maintaining their ability to function.

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Mikkeli Central Hospital

Mikkeli Central Hospital offers treatment to patients in the South Savo Wellbeing Services County that need specialised care.

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Mikkeli social and health centre

The Mikkeli social and health centre offers municipal primary health and social care services.
Doctors’ and nurses’ appointment services deal with the monitoring of long-term illnesses and offer support with the self-management of health, as well as short-term health problems and preventive care.

Clients’ health problems are solved according to individual needs and with the help of a broad variety of professionals. Nutrition therapy, podiatry and physiotherapy services as well as mental health services are also available at the centre. The nurses at the centre provide vaccinations to adults.

The social and health station also offers primary health care ward treatment.
The presential rehabilitation department offers treatment to patients in need of short-term ward treatment and hospice patients.

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Mäntyharju social and health station

The Mäntyharju social and health station offers municipal primary health and social care services.
Clients’ health problems are solved according to individual needs and with the help of a broad variety of professionals.

The social and health station includes a dental clinic, a child health clinic, and a laboratory.

The social and health station also offers primary health care ward treatment.
The presential rehabilitation department offers treatment to patients in need of short-term ward treatment and hospice patients.

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Pertunmaa social and health station

The Pertunmaa social and health station offers municipal primary health and social care services. Doctors’ and nurses’ appointment services deal with the monitoring of long-term illnesses and offer support with the self-management of health, as well as short-term health problems and preventive care. Clients’ health problems are solved according to individual needs and with the help of a broad variety of professionals. Physiotherapy services and mental health services are also offered at the health station. The nurses at the health station provide vaccinations to adults.

The social and health station also houses a dental clinic, a child health clinic, and a laboratory.

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Pieksämäki social and health centre

At the Pieksämäki social and health centre, clients can access appointment and hospital services, services for families and services for the elderly.

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Punkaharju social and health station

The Punkaharju social and health station appointment services deal with less serious, non-urgent ailments and long-term illnesses.

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Puumala social and health station

Municipal social and health station operating in Puumala.

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Rantasalmi social and health station

The Rantasalmi social and health station offers treatment in non-urgent matters.

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Ristiina social and health station

The Ristiina social and health station offers municipal primary health and social care services.
Doctors’ and nurses’ appointment services deal with the monitoring of long-term illnesses and offer support with the self-management of health, as well as short-term health problems and preventive care. Clients’ health problems are solved according to individual needs and with the help of a broad variety of professionals. Physiotherapy services and mental health services are also offered at the centre. The nurses at the centre provide vaccinations to adults.

The social and health centre also houses a dental clinic, a child health clinic, and a laboratory.

Rehabilitative day activities for the elderly are organised at the social and health station three times a week.

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Savonlinna Hospital

Savonlinna Hospital offers treatment to patients in the South Savo Wellbeing Services County that need specialised care.

Patients are treated by specialist practitioners in the hospital’s outpatient clinics. Patients who need round-the-clock care are treated in the hospital’s wards.

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Savonlinna social and health centre

The Savonlinna social and health centre operates as part of the hospital.

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Savonranta social and health station

Milder, non-urgent ailments and long-term illnesses are treated at the Savonranta social and health station.

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Sulkava social and health station

At Sulkava’s social and health centre, clients are always treated by qualified and motivated health and care personnel.
Emergency services are available on weekdays during office hours. Otherwise, emergency services operate at the Savonlinna central hospital.

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